Client Issues

Got a bad client? We can help.

How to Deal With Nonpayment

Freelance is never free. If you have a client that just won't pay, use this quick guide for best practices to ensure payment before, during, and after each gig - plus guidance on how to file a legal claim or Freelance Isn't Free complaint in NYC.

Report a Client Issue

Dealing with a bad or negligent client and don't live in a city with Freelance Isn't Free protections? Your Union is here for you. Unfortunately, nonpayment, harassment, and unsafe work environments continue to plague many freelance jobs. If you are experiencing any of these, please fill out a short intake form to get in touch with our member services staff.

NYC Human Rights Law

The New York City Human Rights Law now includes freelance workers and independent contractors, and protects against discrimination and harassment in the workplace. Violations of the law can be reported to the New York City Commission on Human Rights.

Freelance Isn't Free

Help bring the nation's first financial protection law for freelancers to your city or state. Get organizing tools, support, and facts to lobby your local government to make Freelance Isn't Free a reality across the country.

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